Speeding Innovation while mastering operations

Join us at the 15th International Customer COE Info Forum in Madrid, Spain, November 7&8, 2011.

Today one of the major challenges of CIOs is to make IT a vehicle to foster innovation and at the same time ensure stability and availability of the SAP solution and the business process. In order to help IT to fulfill this charter, SAP provides best practices and standards to implement and run SAP. The Customer Center of Expertise becomes the link between business and IT, allowing customers to innovate faster while ensuring the availability of the business processes and systems.


Please Join Us

Please join us for this annual event prepared in close cooperation with the International CCC Community and the user group community for Service & Support matters.
This event provides you key insights, new ideas on "moving the needle" in your organization to speed innovation while mastering operations as well as to help you drive enablement of your business and IT strategies.

Our agenda will include the following topics:  

• The new vision of Customer Center of Expertise
• Business Process Management and Improvement
• Speeding innovation through Customer Center of Expertise
• How the SAP Solution Manager enables customers to manage their Center of Expertise
• Roadmap to Center of Expertise
• Panel discussion: what is the right approach to Customer Center of Expertise

The International Customer COE Info Forum provides an environment where you can network with SAP executives and peers.

We look forward to seeing you in Madrid, Spain in November. REGISTER NOW!